Terms & Conditions
1. General Information
By accessing and using this website, browsing our products, creating an account, or placing an order, you agree to comply with these Terms & Conditions. These terms apply to all visitors, customers, and users of our online store.
2. Product Information
We make every effort to display accurate product information, including product images, descriptions, prices, colors, sizes, materials, and availability.
- Product Images: Actual product colors may vary slightly depending on your device screen, display settings, and lighting conditions.
- Size & Fit: Size availability may vary from product to product. Customers are advised to check the available size options and size chart before placing an order.
- Product Availability: Products are subject to availability and may become unavailable without prior notice.
3. Orders & Purchase
Customers can place an order by selecting the desired product, size, quantity, and other available options and completing the checkout process.
- Customers must provide accurate shipping and contact information.
- An order is considered successfully placed only after the order confirmation is generated.
- We reserve the right to cancel or reject an order in case of incorrect pricing, product unavailability, technical errors, or suspected fraudulent activity.
4. Pricing & Payment
All product prices displayed on the website are subject to change without prior notice. The applicable price at the time of order confirmation will be considered the final product price.
- We support available online payment methods shown during checkout.
- Payment information is processed through secure payment services and is not stored directly by us unless required for order processing.
- In case a payment is deducted but the order is not confirmed, the amount will be processed according to the applicable payment gateway and refund process.
5. Shipping & Delivery
Orders are processed and shipped to the address provided by the customer during checkout. Delivery timelines may vary depending on product availability, destination, courier service, and other circumstances.
- Order Processing: Orders are generally processed after successful order confirmation and payment verification.
- Delivery: Estimated delivery timelines are displayed or communicated where applicable.
- Delivery Address: Customers are responsible for providing a complete and accurate delivery address and contact number.
- Delayed Delivery: Delivery may occasionally be delayed due to weather, courier issues, holidays, or other circumstances beyond our control.
6. Returns & Exchanges
Eligible products may be returned or exchanged according to our return and exchange policy. Products must generally be unused, unworn, unwashed, and returned with their original tags and packaging.
- Return or exchange eligibility may vary depending on the product category.
- Products purchased under special offers or clearance promotions may have different return conditions.
- Customers should check the applicable return policy before initiating a return or exchange.
7. Cancellation
Order cancellation may be available only before the order enters the processing or shipping stage. Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return process.
8. Customer Responsibilities
Customers are responsible for maintaining the confidentiality of their account credentials and for all activities performed through their account.
- Provide correct personal and delivery information.
- Do not misuse the website or attempt unauthorized access.
- Do not place fraudulent or intentionally misleading orders.
- Review product details, size, price, and quantity before checkout.
9. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes arising from the use of this website or purchase of products shall be subject to the applicable jurisdiction of courts in India.
For questions regarding orders, returns or these terms: support@yourstore.com